Onboarding FAQs

Onboarding documents and information can be found here.

A BTW entrepot/VAT depot is required for Etpa and the participant to trade energy without VAT incurring on the traded amounts. More information on this can be found here.

Our API documentation is found here.

If a participant is not a Balance Responsible Party (BRP), the participant needs permission from its energy supplier to trade on our platform. The trading request form can be found here.

This form is located here.

ACER (Agency for the Cooperation of Energy Regulators) oversees the integrity and transparency of the European energy markets under the REMIT regulation. An ACER code is a unique identifier required for trading, ensuring compliance, transparency, and effective monitoring of trading. More information can be found here.

Information on REMIT reporting is located here.

Information and manuals about our products and services can be found here.

We have  tutorials to help you learn to use our platform. Should you require clarification on any matters, feel free to email our support desk.

Here you find all our terms and conditions for Etpas products and services